Returns: If you’re not satisfied with your purchase, we offer a 30-day return policy. The item must be in its original condition, unused, and with the original packaging.
Refunds: Refunds will be processed once we receive the returned item and inspect it. Please allow 7-10 working days for the refund to be processed to your original payment method.
Exceptions: We do not accept returns for perishable goods, personalized items, or opened products unless defective.
Return Process: To return an item, please contact us at info@heady.co.nz or call 09 5374719. We will provide you with a return address and instructions.